Topcroft Parish Council

Flood & Winter Advice

Winter Help for Residents

Norfolk County Council
Tel: 0344 800 8020
Website: Norfolk County Council – Norfolk County Council

Winter Maintenance 
Priorities for gritting roads have been established on the basis of the route hierarchy and level of use.  The main roads will be gritted before other routes.

Our three hour gritting runs cover a total of approximately 2,200 miles (3,500 km) on A, B and some C class roads – commuter and major bus routes and as far as is possible one route into all villages.  Some footways in the pedestrian areas of central King’s Lynn, central Great Yarmouth and central Norwich are also treated as priority.

View information and the map of priority gritting routes

Norfolk County Council Highways

Flooding Support

Reporting a flood – In an emergency
If people or property are in immediate danger from floodwater call 999 immediately.

Non-emergency situations
Report drainage and flooding problems with standing water, blocked road drains and ditches, flooding property or an impassable road.
Flooding Hotline call 0344 800 8013 to report flooding anywhere in Norfolk or online Report drainage or flooding problems 

Report a burst water main or sewer flooding
Contact your service provider: Anglian Water Services

Anglian Water will normally only progress a formal flood investigation where flooding falls into one of the following categories:

  • Internal flooding to properties
  • Flooding affecting critical infrastructure, for example, hospital or school
  • Flooding to priority roads, for example, gritting roads

The resulting report identifies causes and recommends action to prevent or alleviate the situation from happening again. Individual property addresses are not published within the reports or shared with any commercial third parties.

You can also report past flooding that has affected your property or community. This service is not for emergencies.